The US’s largest wireless provider encourages staff to use anti-union rhetoric and disparages previous unionization efforts
Unions offer “empty promises and unrealistic expectations” and don’t act with “integrity”, according to internal documents circulated by Verizon’s human resources department and obtained by the Guardian.
In documents given to managers and employees the US’s largest wireless provider encourages its own staff to use anti-union rhetoric and disparages previous unionization efforts within the company.
Several pages focus on the six Verizon retail stores in Brooklyn that voted to join the Communications Workers of America (CWA) in 2014, the first Verizon stores to unionize. The union battles at these stores are used to frame unions as a danger to Verizon and its workers.
“The employees in Brooklyn were highly influenced into voting for the CWA,” the documents allege. “They were swayed by a good sales pitch through empty promises and unrealistic expectations. Unfortunately, the union does not have to sell with integrity, and it was our Brooklyn employees who paid the price.”
“Before you sign anything or even click ‘submit’ online, think hard about joining a union and remember the story of your Brooklyn workers,” the document continues.
Verizon pushed for a union decertification vote in their Brooklyn stores, which workers voted against doing in August 2018.